Pro Care Expands Capabilities with Wireless Ambulances
August 31, 2013

Pro Care recently completed an upgrade of its fleet of ambulances that involved adding 4G LTE wireless capability to all vehicles and upgrading the mobile laptops used by the crews for electronic patient care reporting. The objective of the project was to improve patient care, response times, and safety. Pro Care partnered with Feeney Wireless to implement the wireless solution and with Getac for the new rugged laptops.

WIth the completion of this project, Pro Care's entire fleet is connected at all times. GPS tracking devices have been added to all trucks and are expected to improve the performance of dispatch and further reduce response times, which already average less than 15 minutes for emergency calls and less than 30 minutes for non-emergency calls. Constant connectivity on the trucks also allows Pro Care's dispatch center to run real time QA on the trucks, ensuring safe driving at all times.

Pro Care relied heavily on the expertise of its technology partners at Feeney Wireless and Getac to complete this implementation. The wireless solution implemented by Feeney relies on Sierra Wireless GX440 Modems with WiFi kits. The devices are equipped with Verizon 4G LTE and integrate directly with Pro Care's internally developed ambulance tracking software. In addition to the modems, the ambulances are also equipped with a high gain, multi-radio, multi-frequency antenna that assist with wireless performance, GPS, and WiFi in and around the vehicles. Feeney Wireless is a M2M systems integrator, products and managed services company serving enterprise and public sector agencies around the world. Feeney specializes in developing M2M ecosystems utilizing fixed and mobile cellular-based solutions, enabling people and businesses to gather meaningful intelligence, helping them work more effectively and efficiently.

Getac provided Pro Care with Getac V200 rugged convertibles that are used by crews for electronic patient care reporting. The V200’s feature a 1200 NITs QuadraClear LED display and Intel Core i7 2.0GHz processors. They are MIL-STD810G and IP65 certified for durability and are designed to survive in extreme environments.  The V200 converts from  a notebooks to tablet with a twist of the hinge and it come standard with Getac’s industry-leading 5 year bumper-to-bumper warranty.